Store Policies

Shipping:
All orders are shipped discreetly in a plain, unmarked package. We do our best to make sure our customers receive their orders quickly. In stock items are usually shipped within 24-48 business hours of payment. Your billing statement will discreetly show IF and L.


Backorders:
There are times when a particular style, color, or size is not in stock. If this is the case, we will e-mail you that the item is on backorder and ask if you would like to wait for the product, replace it with a different item, or cancel that part of the order.


Returns & Exchanges:
Any discrepancy in the order received must be reported within 72 hours upon receipt of the goods. Any returns must be reported within 10 days of receipt of goods. 

All claims must include original receipt of return item with package. Merchandise must be unworn, unused and unwashed, with tags attached and all original packaging. This includes all accessories provided by the manufacturer. Please contact us thru email a response will be sent with return instructions within 24-48 business hours.

IF and L, 2300 Redondo Ave #92333, Long Beach, CA 90809. 1-888-556-8344